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Legal centre

Contracts, privacy and customer rights. Find information about our services, clearly organised by topic.

Contracts & customer rights

Terms, rights and ending services.

General service terms

The general terms governing your relationship with ClearlyHost and the agreed services.

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Customer rights

Information about your rights before, during and after using our services.

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Cancellation, withdrawal & refunds

Information about ending contracts, statutory consumer rights and refunds.

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Domains & domain transfers

Information about registration, renewal, registrant details and changing providers.

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Privacy & security

Personal data, acceptable use and responsibilities.

Privacy notice

Information about the processing of personal data when you visit the website, contact us or use our services.

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Cookies & local storage

Information about cookies and other storage functions on your device.

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Acceptable use

Rules for lawful and secure use of hosting, email and other services.

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Contracts & data protection organisation

Information about contract documents, data processing arrangements and organisational procedures.

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Services & transparency

Support, international services and accessibility.

Service levels & support

Information about agreed service levels, support, availability and recovery.

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International services

Information about cross-border services and the rules that apply to them.

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Digital accessibility

Information about access to our digital services and reporting accessibility barriers.

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Images and AI-generated content

Some of the images used on this website may have been created with the help of artificial intelligence. They are used solely to visually illustrate our services. The people, premises and scenes depicted may be fictional and do not represent actual employees, customers or business partners of ClearlyHost.

ClearlyHost

The right contact for your request.

For questions about contracts, services or your personal data, please use the relevant contact.

You may include your order or customer reference to help us identify your request. Do not send passwords, complete payment card details or identity document copies in unsecured messages.

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